Shipping Policy
At US Canal we are dedicated to providing you with a seamless shopping experience, which includes fast and reliable shipping. Here’s a breakdown of our shipping policy:
- Free Shipping: We offer free shipping on all prepaid orders above Rs. 2000, ensuring exceptional value for your purchases.
- Cash on Delivery: Cash on Delivery (COD) is available for orders worth Rs. 1000 and above, with a standard shipping rate of Rs. 150 for all COD orders.
- Delivery Time: US Canal is committed to delivering your order promptly and with the utmost care. We ship your order within 7 days from the date of purchase and the products will be delivered in 1-10 day’s time post that depending on where you are located in the India.
- Shipping Days: We ship orders throughout the week, excluding Sundays and public holidays, during normal working hours. We partner with reputable courier agencies, including FedEx, DHL, DTDC, Bluedart, Delhivery, and others to ensure the efficient delivery of your orders. In areas without courier service, we may utilize Government Registered India Post for shipping.
- Address Accuracy: To facilitate timely and accurate delivery, please ensure that your shipping address is complete and accurate. We cannot take responsibility for any issues arising from incorrect information.
- Abbreviations and Spacing: Please use correct abbreviations and ensure that spacing is accurate when providing your address. Any discrepancies in the address details may result in shipping delays.
- Customer Support: Our dedicated team is here to assist you with any queries or concerns. You can reach out to us at any time by calling us at +91 85119 42600 or emailing us at hello@uscanal.com. We are committed to resolving any issues promptly and to your satisfaction.
Your satisfaction is our priority, and our shipping policy is designed to ensure a smooth and convenient shopping experience. If you have any questions or require further assistance, please do not hesitate to get in touch. We appreciate your trust in US Canal and look forward to serving you.